It is important that product designers are able to offer an all-round service for their clients. This means that the client will be able to get everything they need in one place, making them more likely to work with you and select your services in the first place. Here are some things you could think about offering to provide the very best in customer experience:
- Produce concepts and 3D renders to help your clients see what their design idea will look like. This will help bring the design to life for them and will make them more likely to trust you with their design.
- If they need additional services like investment in a product or idea, give them access to your contacts in the industry.
- It is a good idea to form links with manufacturers, or even to have your own manufacturing facilities, such as 3D printers, on site.
- Help and advice. Remember that you are the expert in the design industry and you have a lot to offer your clients. Make sure that they feel like they are getting the full benefit of this.